How can we help?

Search our knowledge base or get in touch with our support team for personalized assistance.

📚

Documentation

Guides, API reference, and tutorials

🎟️

Submit Ticket

Get help from our support team

💬

Live Chat

Chat with us in real-time

🌐

Community

Connect with other developers

Popular Articles

🔑

Getting Your API Key

How to create and manage API keys for authentication

 ⚡

Understanding Rate Limits

How rate limiting works and how to handle 429 errors

 💳

Billing and Invoices

Managing your subscription, payments, and invoices

 🔄

Migrating from Other Providers

Step-by-step guide to switching to MythicDot.AI

 🐛

Common Error Messages

Understanding and resolving API errors

 🔐

Security Best Practices

Keeping your API keys and data secure

Browse by Category

🚀

Getting Started

💰

Billing

🔧

Technical

Need More Help?

Can't find what you're looking for? Our support team is here to help.

💬

Live Chat

Chat with our support team in real-time for quick answers.

Start Chat
Average wait: 2 minutes
📧

Email Support

Send us a detailed message and we'll get back to you.

Send Email
Response within 24 hours
📞

Enterprise Support

Dedicated phone support for Enterprise customers.

Contact Sales
Priority 1-hour SLA

All Systems Operational

Last updated: 2 minutes ago

View Status Page →

Frequently Asked Questions

How do I reset my API key? +
You can reset your API key from the Dashboard. Go to Settings → API Keys, click on the key you want to reset, and select "Regenerate". Note that this will immediately invalidate your old key.
What happens if I exceed my rate limit? +
When you exceed your rate limit, you'll receive a 429 error response. The response headers include a Retry-After value indicating when you can retry. We recommend implementing exponential backoff.
Can I upgrade or downgrade my plan anytime? +
Yes! You can upgrade instantly and the new limits apply immediately. Downgrades take effect at the end of your current billing cycle. Any unused credits from your current plan will be prorated.
View All FAQs →