Frequently Asked Questions

MythicDot.AI is a next-generation AI infrastructure platform that provides recursive mesh intelligence capabilities. We offer APIs for advanced AI processing, data compression, and intelligent node orchestration.

Our platform enables developers to build smarter applications with self-improving AI systems that optimize in real-time.

Unlike traditional AI APIs, MythicDot.AI uses recursive mesh intelligence—our systems continuously learn and optimize based on usage patterns. Key differentiators include:

• Self-improving algorithms that get smarter over time
• Sub-20ms latency with global edge deployment
• Up to 10x better compression ratios
• Real-time adaptive processing

Our platform is used by developers and companies of all sizes, from indie hackers to Fortune 500 enterprises. Common use cases include:

• Real-time AI applications and chatbots
• Data pipeline optimization
• Edge computing and IoT
• Content delivery and compression
• Machine learning infrastructure

Yes! Our Starter plan is completely free and includes:

• 10,000 API calls per month
• 3 mesh nodes
• Community support
• Basic analytics

No credit card required to get started.

We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure payment processor, Stripe. Enterprise customers can also pay via invoice and wire transfer.

Absolutely! You can upgrade or downgrade your plan at any time from your dashboard. Upgrades take effect immediately, and you'll be prorated for the remainder of the billing cycle. Downgrades take effect at the start of the next billing period.

We offer a 14-day money-back guarantee for all paid plans. If you're not satisfied within the first 14 days, contact support for a full refund. After 14 days, we don't offer refunds but you can cancel anytime to prevent future charges.

Our REST API works with any language that can make HTTP requests. We also provide official SDKs for:

• JavaScript / TypeScript (Node.js, Browser)
• Python 3.8+
• Go 1.18+
• Ruby 3.0+
• Java 11+
• C# / .NET 6+

Rate limits depend on your plan:

• Starter: 100 requests/minute
• Pro: 1,000 requests/minute
• Enterprise: Custom limits

Rate limit headers (X-RateLimit-Remaining) are included in every response.

All API requests require authentication using Bearer tokens. Include your API key in the Authorization header:

Authorization: Bearer your_api_key_here

You can generate and manage API keys from your dashboard. We recommend using different keys for development and production.

Yes! We provide a full sandbox environment at sandbox.api.mythicdot.ai. The sandbox mirrors our production API but with:

• No rate limits for testing
• Mock data responses
• Request/response logging
• Free unlimited usage

Absolutely. Security is our top priority. We implement:

• TLS 1.3 encryption for all data in transit
• AES-256 encryption for data at rest
• SOC 2 Type II certified infrastructure
• 24/7 security monitoring
• Regular third-party penetration testing

See our Security page for more details.

Yes, we are fully GDPR compliant. We offer:

• Data Processing Agreements (DPA) for all customers
• EU data residency options
• Right to deletion and data portability
• Clear privacy policies and consent management

No. We never use your data to train our models without explicit consent. Your data is processed only to provide the service you requested and is never shared with third parties. Enterprise customers can opt-in to contribute anonymized data to improve our models.

We offer multiple support channels:

• Documentation: Comprehensive guides at docs.mythicdot.ai
• Community: Discord server and GitHub discussions
• Email: support@mythicdot.ai (Pro and Enterprise)
• Dedicated: Slack channel with SLA (Enterprise)

Our uptime SLA varies by plan:

• Starter: Best effort (typically 99.9%)
• Pro: 99.9% uptime guarantee
• Enterprise: 99.99% uptime with credits

Check our Status page for real-time metrics.