Privacy Policy
How MythicDot.AI collects, uses, and protects your information
1. Introduction
MythicDot.AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, API, and related products.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, company name, billing information
- Payment Information: Credit card details (processed by Stripe)
- Communications: Messages you send us via contact forms or email
- API Usage Data: Requests, responses, and metadata from API calls
2.2 Information Collected Automatically
- Device Information: Browser type, operating system, IP address
- Usage Data: Pages visited, features used, time spent on site
- Cookies: Session cookies for authentication and preferences
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process payments and manage subscriptions
- Send important service updates and communications
- Improve and optimize our products
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Service Providers: Stripe (payments), Cloudflare (hosting), analytics tools
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers or acquisitions
5. Data Security
We implement industry-standard security measures including:
- TLS/SSL encryption for all data in transit
- Encryption at rest for sensitive data
- Regular security audits and penetration testing
- Access controls and authentication requirements
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Export your data
- Opt out of marketing communications
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.
8. International Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our services.
11. Contact Us
If you have questions about this Privacy Policy or our practices, please contact us at:
- Email: privacy@mythicdot.ai
- Address: San Francisco, CA, United States